How do managed IT services support business goals?
Studies show that unplanned downtime costs enterprises USD 58,000 for every 100 users. Due to server and network downtime, the average employee loses 12.4 hours and 6.2 hours per year, respectively. But by partnering with managed IT services, businesses were able to reduce server and network downtime by more than 85%. Businesses are realizing the need for managed IT services to not only enhance productivity, performance standards, and security but also to reach their business objectives. Mobile Computer Services, a managed IT company, discusses how managed IT services assist businesses in achieving their goals.
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BUSINESS GOAL #1: FOCUS ON THE CORE TASKS
A disrupted network, a malware situation, patchwork updates - internal IT teams spend an enormous amount of time fixing these issues daily instead of working on strategic projects. Hours of productivity are lost to correct a situation that could have been avoided in the first place or could be handled more efficiently by professionals whose job is to fix such situations. These time-consuming tasks of fixing network, hardware, and software-related errors and crises take away the time that would have been spent on working on core responsibilities. With managed IT services, teams can perform their specific jobs without worrying about what is not their core skill or responsibility.
Moreover, a managed IT service will not only fix the issues but will also ensure there are no recurrences. Everyone can do their critical jobs with the assurance that technology issues are taken care of by the best.
BUSINESS GOAL #2: SPENDING WISELY
Every business aims at profits and spending wisely. Hiring specialized IT employees for in-house services and spending money to build the infrastructure that supports the technological needs of the business can create a dent in the budget. The business will also need to spend more money to upskill the internal IT team and pay employee benefits. Notably, the internal IT team may not have the skill to deal with specific situations as most IT teams have a general set of IT skills.
Hiring an MSP gives businesses access to specialists for every possible situation, without spending huge recruitment, training, overhead, and retention costs. Moreover, specialists from an MSP are accompanied by their tools or include the cost of acquiring the equipment in their fee. This allows businesses to spend this saved money on more important things.
BUSINESS GOAL #3: ACCESS UPDATED NEW-AGE TECHNOLOGY
No matter the industry, optimized use of updated technology allows for unmatched efficiencies and productivity, which in turn leads to higher revenues. A business aiming to grow its sales and marketing department, for instance, can utilize updated technology and new-age tools to support these goals.
An internal IT team, with its general set of IT skills, will struggle with constant updates and issues simply because it’s not their forte. An MSP, on the other hand, will analyze and bring in the latest tools and software that the business needs to achieve its targets.
BUSINESS GOAL #4: CONSTANT MONITORING TO INCREASE SECURITY
Network safety is directly related to current and future business goals. An in-house IT department may not be able to protect the network from hackers and viruses or fix these security issues. Simply because they are not equipped to deal with such a specialized area of technology. Also, they cannot monitor the network outside of office hours. While they are away, the network is vulnerable to several threats.
Partnering with a managed IT service company entails 24x7 network monitoring that ensures that any issues, from cyber attacks to security breaches, are fixed immediately to prevent bigger disasters. This close monitoring eliminates the downtime and lost productive hours for employees during busy workdays.
BUSINESS GOAL #5: FOCUSING ON EMPLOYEE SPECIALTY
Multi-tasking is a great skill but piling on tasks that an employee is not equipped for can jeopardize efficiencies and productivity. By hiring an MSP, businesses can ensure that all employees can diligently perform the task they have been hired for. They don’t need to divide their time and their energy to deal with tasks that are not a part of their job description or KPIs. An MSP can offer specialized teams for specific tasks and ensure that there are no technical glitches that will impact other departments and their task list.
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Why Mobile Computer Services?
Mobile Computer Services is a managed IT services company in Wake Forest that offers an array of services to small and medium-sized organizations.
- Proactive monitoring: The team offers round-the-clock monitoring services to its clients to prevent any breaches and detect any issues on time.
- Network services: The certified technicians at Mobile Computer Services offer comprehensive service for the network systems.
- Business continuity planning: The team creates a business continuity plan for SMBs to help them recover swiftly during and after disasters.
- IT consulting: Professional consultants can understand and align their efforts with the SMB's business goals.
- Security: As cyberattacks wreak havoc on businesses, the team at Mobile Computer Services safeguards businesses from malicious hackers and cyber attacks with their top-notch security protocol.
- Relocation: The team offers professional office moving and network cabling services for a seamless experience.
- VoIP: The company can reduce telecom expenses and improve communications with powerful phone systems.
To know more about managed IT services offered by Mobile Computer Services, Inc. at Wake Forest call now at (919) 830-9448.
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