Dental IT Services a Specialty
Dental IT services is a special niche in
the larger “Managed IT Services” industry. Mobile Computer Services in Raleigh
understands that keeping dental information technology systems updated and e-HIPAA
compliant in a dental practice is mission critical, especially in the face of
day to day demands that are often prioritized
due to their urgency. In this way, staff resources are typically at capacity
and can also be overwhelmed which means that maintenance activities such as computer
updates, virus scans, email scans, security patches, and backups can be neglected.
This further increases the risk of bigger technology problems and outages
further down the line that will negatively affect a business. It also exposes a
dental practice to significantly higher risks of breaches, hacks and data leaks
that can trigger a HIPAA violation.
Managed IT Outsourcing
Managed IT services for dentists takes out the risk as it allows dental practices to outsource their IT operations to an external service provider who then puts measures in place to keep the business online – which is where the term MANAGED IT SERVICES PROVIDER comes from. Kara Mason, Founder and President of North Carolina based Mobile Computer Services, summarized the situation perfectly, “Working with a managed service provider with deep experience in dental IT and HIPAA compliance, offers several benefits including lowered costs, improved focus on core business activities, but most importantly, it delivers peace of mind as business owners and practice managers know that one of the most important aspects of their dental practice is being managed by true professionals around the clock, 24/7/365.”
He went on to note that it is important to distinguish between preventative maintenance (which is offered by Mobile Computer Services), and breakage or hardware failures. Unfortunately, while it is possible to continuously monitor maintenance issues such as failed backups and perform automated tasks, it’s not possible to foresee hardware failures, software issues or virus attacks in all situations. The purpose of managed IT services is rather to ensure that when these unexpected scenarios occur, there are safeguards in place in the form of backups, plans and systems that will result in minimum downtime for the business. When businesses and practices have a managed services provider like Mobile Computers Services as their IT support partner, these types of scenarios are few and far between and are typically the result of weather, fire or other natural disasters. The additional benefit and peace of mind comes from the fact that MCS offers and stands behind their 3 minutes or less guarantee for response times to any need, request or problem that may arise in your dental IT technology stack.
Managed IT Solutions Lower Overall Technology Costs
Managed services mean that a business or dental practice’s technological systems are being continuously monitored, managed and optimized to run optimally resulting in less downtime, the costs of which can be very high when factored in if a business is down for a half or full day. By proactively preventing issues from arising through continuous system monitoring, high repair and downtime costs can be avoided almost entirely. In addition, it is possible to budget accurately for managed IT services as the IT services and support are all-inclusive, charged at a flat rate that is payable monthly making it easy to plan and budget accordingly.
Managing the IT Technology Stack Critical
The technology stack forms a large part of
the operations of most businesses. It is surprising then that so many businesses choose to ignore this crucial aspect,
relying on non-specialist employees to solve IT issues and only calling in a
professional when all else has failed or when there is a critical outage of one
or all technology services the business relies on. But this approach distracts
employees from their core job functions and means that the business does not
run optimally. By removing the technological component, employees are better
able to focus on their primary job functions and large expenses and costs due
to downtimes being eliminated, along with the stress!
Peace of Mind Comes from a Properly Managed IT Stack
An IT service provider will monitor your
systems 24 hours a day, seven days a week
so they can take proactive measures in the event of a potential issue. They are
experts in their field which means that businesses will experience:
- Less downtime as issues are identified and solved before they escalate
- Fewer disruptions as updates
and upgrades are run outside of office hours whenever possible - Improved security through
system monitoring, as well as regular updates and backups
About Mobile Computer Services
Mobile Computer Services has two locations, one in Raleigh and one serving the Wake Forest area business community. MCS offers managed IT solutions and specialized managed IT services for dentists and multi-location dental practices that cover the strategy, planning and set up of new systems as well as the repair and maintenance and optimization of any and all existing devices and computer servers. They offer remote desktop and on-site computer support when needed and a 3-minute response time guarantee.
Along with being of North Carolina's premier Managed IT Services companies, Mobile Computer Services also offers network services, business continuity planning, IT consulting, security, assistance with office moves, VoIP, email protection and hardware as a service. They also have a quick response team that is available for on-demand services, helping with fixing hardware and software issues, mobile device management like tablets and company smartphones, along with new hardware and computer setup when its time to replace the desktops that sound like a jet engine when first started in the morning.
You may have found this article by doing a search for "managed IT services near me" or "managed IT providers near me" or "managed IT companies near me." However you found us, we're glad you did and hope you find this article informative and useful in answering common questions like how do I find the best managed IT services companies in North Carolina?
The following information was originally published to Managed IT services for Dentists from Mobile Computer Services in Raleigh and is courtesy of Mobile Computer Services, Inc. Find more on: https://ncmobilecomputerservices.com
